Hand-Checked Before Shipping
We verify glaze, profile, and stability on every order- only pieces that pass inspection leave our studio.
Damon Williamson
Each vase is hand-checked by our team before dispatch to ensure finish, balance, and surface quality meet our standard.
We verify glaze, profile, and stability on every order- only pieces that pass inspection leave our studio.
Orders are processed within 1 - 2 business days, and shipping takes between 7 - 9 business days.
Processed via Shopify Payments with encryption and fraud protection—card and wallet methods supported.
Quick answers to the essentials. For full details, see our Shipping Policy and Refund Policy.
We currently ship within the United States only.
Total estimated time (order → doorstep): 8–11 business days.
Flat rate of $5.99 USD on all orders. Every order includes tracking.
USPS, UPS, or FedEx—selected automatically based on destination and service availability.
Yes—returns are accepted within 21 days of delivery for unused items in original condition with all tags and packaging.
To start a return, email support@damonwilliamson.com with your order number. We’ll reply with the return address and instructions.
Customers are responsible for the cost of return shipping. We recommend a tracked service.
Once your return is received and inspected, we’ll email you. If approved, we issue the refund to your original payment method within 1 business day. Your bank or card provider may take up to 7 additional business days to post the funds.
If more than 8 business days have passed since approval, contact us at support@damonwilliamson.com.
If your order hasn’t shipped, contact us immediately at support@damonwilliamson.com and we’ll update it. Orders returned to us due to incorrect or incomplete addresses may incur additional shipping fees for re-delivery.